LEGAL NOTICE 特定商取引法に基づく表記
Store Information
| Shop Name | RELAX WORLD |
|---|---|
| Seller | Croix Inc. |
| Representative | Hideki Tobeta |
| Operations Manager | Hideki Tobeta |
| Address | 3-7-2 Shimo-Meguro, Meguro-ku, Tokyo |
| Phone Number | 03-5436-1960 |
| Email Address | rw_shop@croix.asia |
| Website | https://croix.asia/ |
| Products Handled | Music |
| Payment Amount | ●Displayed price (incl. tax) + Shipping fee (incl. tax) Consumption tax is included in all product prices. (incl. tax) ●Regarding consumption tax Our listed prices include 8% consumption tax for food products only, and 10% for other products and shipping fees. |
| Other Required Fees | In addition to the product price (tax included), a separate shipping fee is required. ●Regarding shipping fees A flat rate of 500 yen nationwide |
About Payment
| Payment Methods | Credit card payment (VISA/MASTER/AMEX/JCB/DinersClub) Paidy Post-Pay Carrier payment (SoftBank Collective Payment/au/d Payment) |
|---|---|
| Payment Due Date | Payment is confirmed at the time of order placement. For credit card payments, products will be shipped after online card authentication. |
| Delivery Time | Products will be prepared for shipment after order confirmation (after card authentication for credit card payments). Products will be shipped within 1-7 business days after order confirmation. If delivery is delayed due to out-of-stock items or other circumstances, we will contact you. Each order will be delivered to a single address. Product delivery is limited to Japan. |
Returns and Defective Products
| Return Period | ・Conditions: Exchanges and returns cannot be accepted in the following cases: ・Cancellations, returns, or exchanges due to customer's convenience ・Products damaged or defected due to customer's responsibility ・Missing product tags, price tags, labels, accessories, etc. ・Products marked as non-returnable. ・Unsealed packages ・Used products ・Food, beverages, cosmetics, etc. (for reasons other than ours) ・Sale items ・Products exceeding 8 days after arrival without special circumstances If the delivered product differs from your order, or is damaged, soiled, or defective, we will accept exchanges or returns. Please contact our inquiry desk within 7 days of product arrival. Please note that some products may have their own unique return/exchange criteria. Please check the product sales page for details. |
|---|---|
| Return Shipping Cost | ・If the delivered product differs from your order, or is damaged, soiled, or defective, we will bear the return shipping cost and re-delivery shipping cost. ・For returns/exchanges due to customer's convenience for reasons other than those mentioned above, the customer will be responsible for the return shipping cost and re-delivery shipping cost. |
| Defective Products | If a product is damaged, soiled, or defective during shipping, or if the delivered product differs from your order, we will accept returns or exchanges. |
Other
| Security and Handling of Personal Information | Please refer to the privacy policy. |
|---|---|
| Other Notes | ・Please note that the color of products may slightly differ from the actual product due to browser settings, etc. ・In the unlikely event that a product is sold out, we apologize for the inconvenience. ・If a minor customer orders a product, the order should be placed with the guardian's consent, and the ordered product will be considered to have the guardian's consent. |
RELAX WORLD
Bring the ultimate in healing and deep sleep to your daily life.
This store is a select shop of wellness items that calm the mind and body, carefully chosen by "RELAX WORLD," which has extensive experience in the healing field.
We offer "truly relaxing moments" that appeal to all five senses and help you unwind even during busy days.
